Privacy Policy

We collect information you provide directly to us, such as when you subscribe to our newsletter, submit reviews, contact us for support, or participate in surveys about mobile services in Kuwait. This may include your name, email address, phone number, and feedback about mobile operators. We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring websites. This helps us understand user preferences and improve our mobile services comparison tools.

We use your personal information to provide and improve our Kuwait mobile services information platform, send you newsletters and updates about mobile operators, respond to your inquiries and support requests, analyze website usage patterns to enhance user experience, and conduct research to better understand mobile service preferences in Kuwait. We may also use aggregated, non-personally identifiable information to create statistics about mobile operator preferences, popular top-up methods, and service satisfaction trends that we share publicly to benefit the Kuwait mobile community.

Your personal information is stored on secure servers with appropriate technical and organizational measures to protect against unauthorized access, alteration, disclosure, or destruction. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Newsletter subscriptions and account information are retained until you request deletion or unsubscribe. Website analytics data is typically retained for 24 months to help us understand long-term trends in mobile service preferences.

You have the right to access, update, or delete your personal information at any time. You can unsubscribe from our newsletter using the link provided in each email or by contacting us directly. You may request a copy of the personal information we hold about you, ask us to correct any inaccurate information, or request deletion of your data. You also have the right to object to certain processing activities and to data portability where applicable. To exercise these rights or if you have questions about our data practices, please contact us at info@src-kwtop.com.

We may use third-party services to help operate our website and provide our Kuwait mobile information services, such as analytics providers, email marketing platforms, and hosting services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information and not use it for other purposes. We may also include links to mobile operator websites, top-up services, and other relevant resources. These third-party websites have their own privacy policies, and we are not responsible for their privacy practices.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure server configurations, regular security assessments, and access controls limiting who can view your information. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security. We regularly review and update our security practices to protect your information and maintain the integrity of our Kuwait mobile services platform.

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly. Parents and guardians who believe their child has provided us with personal information should contact us immediately at info@src-kwtop.com so we can address the situation appropriately.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will update the 'Last Updated' date at the top of this policy and notify users through our website or email newsletter if the changes are significant. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.